Director of Talent Management

Mc Lean, Virginia
US Fitness
Summary Objective:

The Director of Talent Management is responsible for creating and implementing plans and processes related to the assessment, development, and retention of talent for US Fitness. This role leads the team responsible for building effective training and development programs that attract, develop and retain existing and future leaders of US Fitness. The Director of Talent Management will play a critical role in building US Fitness’ talent development and training programs and will also pioneer development of enterprise performance management and succession planning processes. The Director of Talent Management drives employee engagement, measurement, and action planning, and collaborates closely with peers across Human Resources and the company to create and sustain a compelling employee experience that differentiates US Fitness from our competitors.

Essential Functions:

Deliver the ultimate fitness experience to every member, every time
Design, develop, and implement leadership development and other training programs to identify high potential talent and train/develop future leaders of the company.
Program manage existing L&D programs, including but not limited to orientation, new club openings, and role-specific training programs which together indoctrinate external candidates into the USF culture and develop the skill sets necessary for them to become club leaders.
Develop and implement compensation strategies including wage ranges by role and locality, updating as needed reflective of current legislation and market conditions.
Design and implement performance management and succession planning processes to help create a culture of high performance.
Assist with operating and managing the existing US Fitness online Learning Management System to include project management, launching initiatives, and creating content.
Provide change management expertise and support for leaders across the organization on various new initiatives, operational changes, reorganizations, and program deployments.
Provide mentorship and guidance to Talent Management team members to achieve company objectives and simultaneously grow their capabilities as TM professionals.
Work with Senior Leaders to define and execute on a comprehensive plan to build a sustainable talent pipeline to ensure the continued success of Club Management Teams.
Effectively execute on talent strategy, including performance management; individual, team, and leadership development; compensation; and succession planning and readiness, among others, to address current and future business needs.

Job Responsibilities

Develop, implement, and manage a core competency learning and development program for current and future club managers companywide with feedback from key stakeholders and senior leadership utilizing various learning methods (e.g. coaching, job-shadowing, virtual training, and classroom training)
With the help of your L&D team, design and deliver e-learning courses, workshops, and other trainings via various platforms in multiple regions
Design effective engagement strategies with a focus on retention of high performers, high potentials and key contributors
Drive the learning and development strategy and integration involving Country-wide expansions and M&A
Provide mentoring and career development to colleagues to strengthen their capabilities, build functional expertise and foster a collaborative, values-driven team culture of high standards, strong productivity, and innovation
Serve as the internal Subject Matter Expert regarding talent management best practices as well as current trends and innovative new tools and methods
Develop and implement enterprise performance management cycles, including succession planning, individual development plans, and change management to acclimate the organization to a new approach to talent management
Maintain updated wage ranges for each role in the organization.
Utilize HR systems and technologies including our learning management system to effectively manage and analyze talent profiles and trends
Serve as a US Fitness Cultural Champion – an ambassador of Company culture, and create learning programs and initiatives that encompass the US Fitness mission, values, systems, and processes
Embrace and implement different training techniques including e-learning and in-person group sessions or coaching
Ensure programs or courses in training and development are aligned with the organization’s principles and goals
In partnership with Talent Acquisition, help managers develop their team members through creating transparent, equitable systems for career mobility, including potential career paths and internal mobility processes
Serve as the main point of contact for all inquiries regarding training and development
Work closely with Senior Leadership and Management across regions and brands to best understand the talent development needs of the company
Understand training requirements of all positions across brands
Manage and adhere to training and development schedules and budgets
Develop and implement skills development courses that use resources efficiently
Build relationships with 3rd party training providers and US Fitness Learning Management System POCs
Create an empowering professional work environment to maximize and align workforce efforts
Manage change and maximize employee productivity
Design staple curriculums for all employees
Participate in special department projects as needed
Assume other duties as assigned

Knowledge, Skills & Abilities

Confident in both written and spoken communication with the ability to present to both small and large audiences
Excellent listening skills
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Ability to multitask and work well under pressure
Proven ability to lead a team
Proficiency with Microsoft Office suite of products (outlook, excel, PowerPoint, word)
Proficiency with simple document editing programs such as Adobe and Canva
Proficiency with simple video editing programs such as Animoto or Screencast-o-matic
Basic knowledge of Smartsheet
Ability to design and supply a variety of training styles and formats
Ability to build relationships internally and with external suppliers
Proven people management skills

Experience, Education, and Certifications:

Current and valid CIPD or CTP Certification (or equivalent) preferred
Bachelor’s degree preferred
Previous experience designing e-learning courses and managing budgets preferred
3-5 years of experience in Learning and Development or Training required

Physical Activities and Requirements, Visual Acuity, and Working Conditions of the Position:

Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Extending hand(s) and arm(s) in any direction.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Applying pressure to an object with the fingers and palm.
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Employee Benefits:

All US Fitness team members receive:

Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
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